COMMITMENT

You will be committed to the Vision, Mission, Goals and Rules and SUCCESS of PB Taxand, it's current and future team, and it's clients at all times

You will always recommend services of PB Taxand prior to going outside the company

OWNERSHIP

Accept that you as an individual are truly responsible for your actions and outcomes and own everything that takes place in your work and your life

INTEGRITY

You will always speak the truth. What you promise is what you deliver

You will only ever make agreements you are willing and intend to keep

You will communicate any potential broken agreement at the first opportunity

You will clear up all broken agreement immediately

EXCELLENCE

Good enough isn't. You will always deliver services of exceptional quality that add value to all involved for the long term

You will look for ways to do more with less and stay on a path of constant and never ending improvement and innovation

COMMUNICATION

You will always speak positively of your team members, your clients and PB Taxand in both public and private

You will speak with good purpose using empowering and positive conversation

You will never use or listen to profanity, sarcasm or gossip

You will acknowledge what is being said as true for the speaker at that moment

You will take responsibility for responses to your communication

You will greet and farewell people using their name

You will always apologize for any upsets first and then look for a solution

You will only ever discuss concerns in private with the person involved

SUCCESS

You will focus your attention on the successful outcome of whatever you are doing

You will have a willingness to win and allow other to win.. win/win

You will display pride, prosperity, competence and personal confidence

EDUCATION

You will always be willing to learn from your mistakes

You will always be striving to learn, grow and master so you can help your fellow team members and clients learn, grow and master too

You will act as an educator to allow your clients to make their own intelligent decisions about their future remembering that it is their future

You will impart practical, useable knowledge rather than just theory

TEAM WORK

You will be willing to do whatever it takes to stay together and achieve team goals

You will focus on co-operation and always come to a resolution, not a compromise

You will be flexible in your work, able to change if what you're doing is not working

You will ask for help when you need it and be compassionate to others who ask you

BALANCE

You will have to balanced approach to life remembering that your spiritual, social, physical and family aspects are just as important as your financial and intellectual

FUN

You view life as a journey to be enjoyed and appreciated and will help to create an atmosphere of fun and happiness so all around you enjoy it as well

SYSTEMS

You will always look to the system for a solution. If a problem arises you will look for a system correction before you look for a people correction

You will look for a system solution in your innovation rather than a people solution

You will follow the system exactly until a new system is introduced

You will suggest system improvements at your first opportunity

CONSISTENCY

 You will be consistent in your action so that your customers can feel comfortable in dealing with you at all times